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How to Report a User

Seen something that doesn't feel right? Here's how to report a user on MySingleFriend quickly and easily.

Updated yesterday

MySingleFriend is built on trust and respect β€” and we take the safety of our community extremely seriously. If you ever come across someone whose behaviour makes you feel uncomfortable, please don't hesitate to report them. πŸ’œ

Here's how to report a user:

  1. Head to the Meet section of the app

  2. While the video of the person that you wish to record is playing, tap the '?' button in the top right corner of your screen

  3. You'll see a prompt that says 'Something wrong with this profile?' β€” tap it

  4. Select the reason that best applies:

    • Inappropriate messages

    • Harassment or threats

    • Catfishing or fake profile

    • Spam or scam

    • Appears underage

    • Something else

  5. Submit your report, and it will be reviewed by our team

Reporting someone you've matched with:

  1. Head to the Matches section of the app

  2. Open the messages with the person you'd like to report

  3. Tap on their profile picture in the top right corner

  4. Scroll down to the bottom of their profile and tap the Report button

  5. Select the reason for your report and submit

Little Pointer: When you report someone, they are automatically blocked, meaning they will no longer be able to contact you or see your profile. You will not be notified of the outcome of the report, but please know that every single report is taken seriously and reviewed by our team. Your safety always comes first. πŸ’œ

Still need help or feel unsafe? Please get in touch with us directly, and we'll make sure you're looked after. πŸ’œ

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