In the app
Tap My Profile → Settings → Help & Support to browse our help guides or start a conversation with our team directly through the chat.
By email
You can reach us at [email protected]. To help us investigate your issue, please include the following:
The phone number associated with your account
Your device model (e.g. iPhone 15 Pro)
iOS version (Settings → General → About)
App version and build number (found at the bottom of Profile → Help & Support)
A description of the issue, including any steps to reproduce it
Screenshots or screen recordings if applicable
Providing these details upfront helps us resolve things much faster and avoids back-and-forth.